Privacy Policy

At Milestone Kids Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website and services.

Information We Collect

We may collect personal information from you when you visit our website, make inquiries, schedule appointments, or otherwise interact with us. The types of information we may collect include:

  • Personal identification details: Name, email address, phone number, and other contact information.
  • Health information: Details you provide regarding your child’s health for the purpose of scheduling and delivering medical services.
  • Website usage data: Information about how you use our website, such as your IP address, browser type, and pages visited, collected through cookies and other tracking technologies.

How We Use Your Information

The information we collect is used to provide you with high-quality medical care and to improve our services. Specifically, we use your data to:

  • Schedule and manage appointments.
  • Communicate with you regarding medical care or services.
  • Respond to inquiries and provide information about our services.
  • Improve our website’s functionality and user experience.
  • Comply with legal and regulatory requirements.

How We Protect Your Information

Milestone Kids Clinic takes the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, or modification.

We regularly review and update our security protocols to ensure that your information is handled safely and confidentially.

Sharing Your Information

We respect your privacy and do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, we may share your information under the following circumstances:

  • With healthcare professionals involved in your child’s care.
  • With trusted service providers who assist us in operating our website or providing medical services, as long as those parties agree to keep your information confidential.
  • When required by law, such as in response to a court order or to comply with legal obligations.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. Cookies are small data files that are placed on your device when you visit our site. These cookies help us to:

  • Analyze website traffic and improve our website’s design and functionality.
  • Understand user preferences and improve the user experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features on our website.

Changes to This Policy

Milestone Kids Clinic reserves the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your information.